1
Trigger
A customer says: “It worked, then it disappeared.”
How organisational memory compounds
Create controlled workspaces, retrieve relevant context, and capture reviewed learning so the next task starts further ahead.
Watch our product demo to see it in action.
1
Create controlled workspaces
Split memory by team, project, customer, documentation set, or public workspace so each group gets the right boundary.
Teams can start in the browser, then add Usable Chat, MCP, and API access when needed.
2
Capture useful knowledge
Save procedures, decisions, runbooks, standards, implementation lessons, and solved problems as reusable memory.
People can review and write back lessons from completed tasks so future work starts with prior context.
3
Retrieve approved context
When people, agents, or internal apps need information, Usable returns the right source material from approved workspaces.
Agents can retrieve architecture decisions, debugging solutions, runbooks, and team standards during work.
One task, a smarter next start
See the memory cycle in a support request
A familiar support problem shows how governed memory compounds.
2
Discover
Usable retrieves the relevant decision and support playbook with citations. Approved tools inspect logs and live system state.
3
Structure
People and agents organise the evidence into impact, known context, owner, and next action.
4
Capture
A person reviews the lesson and guardrail. The next colleague or agent starts where this investigation finished.
Why choose Usable over building your own?
Usable keeps the product simple for teams and gives developers the technical access they need later.
Production-ready memory
Use governed workspaces, fragment storage, search, and retrieval without building the whole memory stack yourself.
Start simple
Create a workspace, add knowledge, and test retrieval before adding deeper integrations.
MCP for developers
Connect MCP-compatible tools such as Cursor, Claude Code, VS Code, Cline, and Windsurf to approved workspaces.
Governed access controls
Encrypted storage, workspace access controls, and traceable changes support serious organisational use.
Relationships without rebuilds
Use relationships, tags, context, and semantic retrieval without making every team maintain its own retrieval infrastructure.
Better memory after each task
People review solved problems, deployment notes, and implementation lessons before they become reusable memory.