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Terms of Service

Last updated: 28th October 2025

By accessing or using Usable ("the Service"), you agree to be bound by these Terms of Service ("Terms"). If you do not agree to these Terms, you may not use the Service.

1.1 Eligibility

You must be at least 16 years old to use the Service. By using the Service, you represent that you meet this age requirement and have the legal capacity to enter into these Terms.

1.2 Updates to Terms

We may update these Terms from time to time. We will notify you of material changes by email or through the Service. Your continued use of the Service after such notification constitutes acceptance of the updated Terms.

2. Description of Service

Usable is a shared memory platform for developer teams that provides:

  • Memory Fragments: Store and organize knowledge, recipes, solutions, templates, and other information
  • Semantic Search: AI-powered search across your team's knowledge base
  • Knowledge Graphs: Visualize relationships between information
  • Workspaces: Collaborate with team members in shared or private workspaces
  • Integrations: Connect with development tools via MCP (Model Context Protocol)

2.1 Service Availability

We strive to provide reliable access to the Service but do not guarantee uninterrupted availability. We may:

  • Perform scheduled maintenance (with advance notice)
  • Make updates to improve the Service
  • Temporarily suspend the Service for security or technical reasons

2.2 Beta Features

Some features may be designated as "beta" or "experimental." These features are provided "as is" and may not work as intended. We may discontinue beta features at any time without notice.

3. User Accounts

3.1 Account Creation

To use the Service, you must create an account using our authentication provider (Keycloak). You agree to:

  • Provide accurate and complete information during registration
  • Keep your account credentials secure
  • Notify us immediately of any unauthorized access
  • Be responsible for all activities under your account

3.2 Account Termination

We reserve the right to suspend or terminate your account if:

  • You violate these Terms
  • You engage in fraudulent or illegal activities
  • Your account is inactive for more than 12 months
  • Required by law

You may terminate your account at any time from your account settings.

4. User Content and Data

4.1 Your Content

You retain ownership of all content you create, upload, or store in the Service ("Your Content"). By using the Service, you grant us a limited license to:

  • Store and process Your Content to provide the Service
  • Generate embeddings and semantic relationships for search functionality
  • Back up Your Content for disaster recovery
  • Display Your Content to users you authorize (workspace members)

4.2 Content Restrictions

You agree not to upload, store, or share content that:

  • Violates any law or regulation
  • Infringes intellectual property rights
  • Contains malware or malicious code
  • Harasses, threatens, or harms others
  • Contains personal data of third parties without consent

4.3 Content Monitoring

We do not actively monitor Your Content but reserve the right to:

  • Review content if we receive complaints
  • Remove content that violates these Terms
  • Cooperate with law enforcement investigations

4.4 Data Portability

You can export Your Content at any time using our export tools. Upon account termination, we will retain Your Content for 30 days, after which it will be permanently deleted.

5. Workspaces and Collaboration

5.1 Workspace Ownership

The user who creates a workspace ("Workspace Owner") has full control over:

  • Inviting and removing members
  • Setting access permissions
  • Managing workspace settings
  • Deleting the workspace

5.2 Shared Workspaces

When you join a shared workspace:

  • You agree to collaborate respectfully with other members
  • The Workspace Owner controls access to workspace content
  • You may only access content you have permission to view
  • You must comply with the workspace's usage policies

5.3 Leaving a Workspace

You may leave a workspace at any time. Content you created remains in the workspace unless you delete it before leaving.

6. Subscription and Payments

6.1 Subscription Plans

Usable offers:

  • Free Plan: Limited features and storage
  • Paid Plans: Enhanced features, increased storage, and priority support

6.2 Billing

Paid subscriptions are billed:

  • Monthly or annually as selected
  • Automatically renewed unless cancelled
  • In advance at the start of each billing period

6.3 Cancellation and Refunds

  • You may cancel your subscription at any time
  • Cancellation takes effect at the end of the current billing period
  • No refunds for partial months or unused services
  • Upon downgrade to free plan, content exceeding free plan limits may be archived

6.4 Price Changes

We may change subscription prices with 30 days' notice. Price changes apply to renewals after the notice period.

7. Intellectual Property

7.1 Usable IP

The Service, including its design, code, branding, and documentation, is owned by Flowcore and protected by intellectual property laws. You may not:

  • Copy, modify, or reverse-engineer the Service
  • Use our trademarks without permission
  • Claim ownership of any part of the Service

7.2 Feedback

If you provide feedback, suggestions, or ideas about the Service, we may use them without compensation or attribution to you.

8. Prohibited Activities

You agree not to:

  • Use the Service for illegal purposes
  • Attempt to gain unauthorized access to systems or data
  • Interfere with the Service's operation
  • Scrape or crawl the Service without permission
  • Resell or redistribute the Service
  • Use the Service to spam or phish others
  • Impersonate others or misrepresent your affiliation

Violations may result in immediate account termination and legal action.

9. AI and Automated Processing

9.1 AI-Generated Content

The Service uses AI to:

  • Generate semantic embeddings for search
  • Suggest related content
  • Provide insights and recommendations

AI-generated suggestions are not guaranteed to be accurate. You are responsible for verifying information before relying on it.

9.2 Training Data

We do not use Your Content to train AI models for other users or third parties. Your data remains private within your workspaces.

10. Privacy and Data Protection

10.1 Data Collection

We collect and process data as described in our Privacy Policy. By using the Service, you consent to such processing.

10.2 GDPR Rights

If you are in the EU/EEA, you have rights under GDPR including:

  • Access to your personal data
  • Correction of inaccurate data
  • Deletion of your data ("right to be forgotten")
  • Data portability
  • Objection to processing

Contact privacy@usable.dev to exercise these rights.

11. Third-Party Services

11.1 Integrations

The Service may integrate with third-party services (e.g., GitHub, Slack). Your use of those services is subject to their terms.

11.2 Links

We are not responsible for content on external websites linked from the Service.

12. Disclaimers and Limitations of Liability

12.1 "As Is" Disclaimer

THE SERVICE IS PROVIDED "AS IS" WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED. WE DISCLAIM ALL WARRANTIES INCLUDING MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT.

12.2 Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW:

  • WE ARE NOT LIABLE FOR INDIRECT, INCIDENTAL, OR CONSEQUENTIAL DAMAGES
  • OUR TOTAL LIABILITY IS LIMITED TO THE AMOUNT YOU PAID US IN THE PAST 12 MONTHS
  • WE ARE NOT LIABLE FOR DATA LOSS (YOU SHOULD MAINTAIN BACKUPS)

12.3 User Responsibility

You are responsible for:

  • Maintaining backups of Your Content
  • Ensuring Your Content complies with laws
  • Managing access to your account

13. Indemnification

You agree to indemnify and hold harmless Flowcore, its affiliates, and employees from any claims, damages, or expenses arising from:

  • Your violation of these Terms
  • Your Content
  • Your use of the Service

14. Dispute Resolution

14.1 Governing Law

These Terms are governed by the laws of [Jurisdiction - Faroe Islands or Denmark], without regard to conflict of law principles.

14.2 Arbitration

Disputes will be resolved through binding arbitration in [Location] under [Arbitration Rules], except where prohibited by law.

14.3 Class Action Waiver

You agree to resolve disputes individually and waive participation in class actions.

15. General Provisions

15.1 Entire Agreement

These Terms constitute the entire agreement between you and Flowcore regarding the Service.

15.2 Severability

If any provision is found unenforceable, the remaining provisions remain in effect.

15.3 Waiver

Failure to enforce any provision does not waive our right to enforce it later.

15.4 Assignment

You may not assign these Terms. We may assign them to affiliates or in connection with a merger or sale.

15.5 Force Majeure

We are not liable for delays or failures due to events beyond our reasonable control (natural disasters, war, pandemics, etc.).

16. Contact Information

For questions about these Terms:

Email: legal@usable.dev
Website: https://usable.dev
Mailing Address:
Flowcore
Vestara Bryggja 15
Tórshavn 100, Faroe Islands

17. Acknowledgment

By clicking "Accept" or using the Service, you acknowledge that you have read, understood, and agree to be bound by these Terms of Service.