Subscription Terms

1. Scope and supplier

These Subscription Terms apply when you buy or change a paid recurring Usable plan through our website or applications. The subscription is supplied by Usable Sp/f, Vestara Bryggja 15, 100 Tórshavn, Faroe Islands (“Usable”, “we”, “us”).

The paid plans identified as subscriptions on our Pricing page and at checkout are recurring subscriptions. Free plans and one-off services are not recurring subscriptions unless the offer expressly says otherwise.

2. Your subscription offer

Before you accept, checkout shows the plan, recurring amount, currency, billing interval, applicable tax or VAT treatment, included allowance, any usage or overage rate, and the total then due. Those checkout details control the commercial offer you accept. The Pricing page provides the current public plan overview.

We do not charge an overage or usage fee that was not disclosed for your offer. Any usage warning, cap, hard limit, or restriction that applies to the plan is shown in the Service, at checkout, or on the Pricing page. You can monitor measured usage in the Service.

3. First charge and automatic renewal

Unless checkout states that a trial or delayed start applies, the first charge occurs when you confirm the subscription. Your paid subscription then renews automatically for the billing interval and at the recurring price shown at checkout until it is cancelled.

By confirming the subscription, you authorise the payment provider identified at checkout to charge the selected payment method for recurring fees, disclosed usage or overage charges, and applicable taxes. The renewal date and billing records are available in the Service or on your invoice.

4. Trials, coupons, and introductory offers

If a trial, coupon, introductory price, or other discount applies, checkout states its value, duration, eligibility conditions, and what recurring price applies after it ends. Unless you cancel before the conversion time shown at checkout, a trial or introductory offer converts to the disclosed paid subscription.

A discount may expire, be limited to one account or organisation, or cease to apply after a plan change if those conditions were disclosed with the offer. Expiry of a discount does not cancel the subscription.

5. Price changes

We may change a recurring subscription price for a future billing period. We will give reasonable advance notice before the new price applies, state when it takes effect, and explain how to cancel if you do not agree. A price change does not alter fees already paid or charges already incurred.

If applicable law or a separate written agreement requires a specific notice period or renewed consent, that requirement applies.

6. Cancellation and access

You can cancel in the billing area of the Service or by contacting customer service. Unless checkout, a separate written agreement, or mandatory law states otherwise, cancellation takes effect at the end of the current paid billing period. You keep paid access until then and no further renewal charge is taken.

Cancelling a paid subscription does not by itself delete the account. At the end of paid access, the account may move to an available free plan or lose access to paid features and allowances. Access to, export of, and deletion of stored content are governed by the Terms of Service, available product controls, and applicable retention duties. Contact us before the paid period ends if you need help exporting content.

7. Upgrades, downgrades, proration, and usage

Before you confirm a plan change, the Service shows the new plan, when the change takes effect, the next recurring amount, and any immediate charge, credit, or prorated adjustment. A downgrade may reduce features, included allowance, limits, or access when it takes effect.

Usage already incurred remains payable at the rate disclosed for the plan under which it was incurred. The confirmation screen controls if it conflicts with a general Pricing-page description of timing or proration.

8. Failed payments and restoration

If a payment fails, we or the payment provider may retry it and ask you to update the payment method. While an amount remains overdue, we may restrict paid features or suspend the paid subscription after reasonable notice where appropriate.

Access may be restored after the overdue amount is successfully paid and the payment is confirmed. Restoration time can depend on the payment provider. Repeated failure or non-payment may lead to termination under section 10.

9. Refunds and digital delivery

Usable is activated and delivered digitally through the customer account; no physical goods are shipped. Activation normally occurs after checkout confirms the subscription or, where payment confirmation is delayed, after the payment provider confirms it.

Cancellation and refund eligibility are described in our Refund & Digital Fulfillment Policy. Nothing in these Subscription Terms excludes withdrawal, cancellation, refund, or other consumer rights that cannot lawfully be excluded.

10. Termination by Usable

We may suspend or terminate a subscription for material breach, unlawful use, non-payment, or a security risk, normally after notice and an opportunity to remedy where appropriate. We may terminate a plan or the Service for operational reasons with reasonable advance notice.

The consequences for paid access, stored content, export, deletion, and any refund are governed by the reason for termination, the Terms of Service, the Refund & Digital Fulfillment Policy, any separate written agreement, and mandatory law.

11. Support and escalation

For subscription, billing, cancellation, or payment questions, contact customer service and include the account email and any relevant invoice or transaction reference:

Usable Sp/f
Vestara Bryggja 15
100 Tórshavn
Faroe Islands
Email: usable@usable.dev
Phone: +298 556 600

12. Related terms and order of precedence

These Subscription Terms supplement the Terms of Service, the Refund & Digital Fulfillment Policy, and our Privacy Policy. The checkout confirmation records the specific subscription offer you accepted.

If documents conflict, a separately signed written agreement controls first, followed by the checkout confirmation for the specific commercial offer, these Subscription Terms for subscription matters, and the Terms of Service for general use of the Service. Mandatory law always prevails.